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We provide high-quality system, software, network and applications support that enable clients to increase productivity and uptime in their computing environment. Customers get the flexibility to choose the responses time and coverage period that meet their service needs. Complete software maintenance support increases the availability of customer systems and applications.
In strategic partnership with focussed vendors in managed services and hosting, DELTEQ also hosts, relocates, manages and outsources services to our customers in a holistic and competitive manner to our customers. We also worked as outsourced agents for some of our partners.
DELTEQ's Managed Services and Support Centre engineers work with customer managers, engineers and operators to resolve problems, delivering the following benefits:
◦ Increased availability of systems, applications, and networked environment.
◦ Improved productivity of system managers and operators
◦ Increased return on system investment
◦ Increased system and network uptime
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Our services are classified into 4 major groupings:
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Hosting
Space, Space and Equipment
Preventive / Proactive
Preventive Maintenance
Administration
Network and System Admin
Database Admin
Helpdesk & Escalation
Monitoring
Network and System Monitoring
Database Monitoring
Ad-hoc
Network and System Consultancy
New System Implementation
Network and System Health Check
System Migration
System Relocation
Patches and Updates
System Investigation
System Repair and Recovery
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